Returns & Exchanges
At BM25, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your new fashion piece isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing